| dc.contributor.author | Technical Centre for Agricultural and Rural Cooperation | en_US |
| dc.date.accessioned | 2014-10-16T09:05:47Z | en_US |
| dc.date.available | 2014-10-16T09:05:47Z | en_US |
| dc.identifier.uri | https://hdl.handle.net/10568/46107 | en_US |
| dc.title | More businesslike approach in telecentres | en_US |
| dcterms.abstract | In the second half of the 1990s, multi-purpose community telecentres (MCTs) were established with heavy investments in many countries, including Burkina Faso, Cameroon, Guyana, Kenya, Mali, South Africa, Suriname and Uganda. Their services included... | en_US |
| dcterms.accessRights | Open Access | en_US |
| dcterms.bibliographicCitation | CTA. 2001. More businesslike approach in telecentres. Spore 92. CTA, Wageningen, The Netherlands. | en_US |
| dcterms.description | In the second half of the 1990s, multi-purpose community telecentres (MCTs) were established with heavy investments in many countries, including Burkina Faso, Cameroon, Guyana, Kenya, Mali, South Africa, Suriname and Uganda. Their services included telephone and fax, some email, and information brokerage notably telemedicine and agricultural market information.
Recent evaluations expressed concern about inappropriate siting, lack of customer service skills, management barriers and a predominance of public service orientation. Some observers felt that with a technological thrust to the centres, there had not been sufficient appreciation of how to operate advisory services. More recent initiatives, such as with the Fédération Nationale de l Agroalimentaire du Burkina Faso, and the Jamaica Agricultural Society, have taken this aspect of service provision into account. | en_US |
| dcterms.isPartOf | Spore | en_US |
| dcterms.issued | 2001 | en_US |
| dcterms.language | en | en_US |
| dcterms.publisher | Technical Centre for Agricultural and Rural Cooperation | en_US |
| dcterms.type | News Item | en_US |
| cg.contributor.affiliation | Technical Centre for Agricultural and Rural Cooperation | en_US |
| cg.identifier.url | https://hdl.handle.net/10568/99595 | en_US |
| cg.place | Wageningen, The Netherlands | en_US |
| cg.howPublished | Formally Published | en_US |
| cg.journal | Spore | en_US |
| cg.issn | 1011-0054 | en_US |
| cg.number | 92 | en_US |
