The smart set

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Date Issued
2003
Language
en
Type
News Item
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Open Access
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Citation
CTA. 2003. The smart set. Spore 103. CTA, Wageningen, The Netherlands.
Permanent link to cite or share this item: https://hdl.handle.net/10568/47839
External link to download this item: https://hdl.handle.net/10568/99607
Abstract/Description
Progress is being made in the development of the Toolkit for managers of information projects, following a meeting of some 30 experts in evaluation and information management in Amsterdam, The Netherlands in late November 2002. Organised by its host...
Notes
Progress is being made in the development of the Toolkit for managers of information projects, following a meeting of some 30 experts in evaluation and information management in Amsterdam, The Netherlands in late November 2002. Organised by its host the Royal Tropical Institute (KIT), the International Institute for Communication and Development (IICD) and CTA, the Smart Tools workshop discussed and assigned tasks to bring the toolkit towards completion. Much of the debate focused on how practitioners in information projects should evalu-ate the performance of their projects for self-assessment, motivated by self-learning, with a view to developing good project management practice. Central to this is the development of a multi-layered road map that presents methodological approaches for performance evaluation to produce a user-friendly toolkit. The workshop drew up guidelines and assigned tasks for writing the tools preparatory tools, process tools and activity tools. All that someone evaluating an information project might need, and all with an eye on improved customer service. The customer is king, and no information project is worth its salt until it recognises that.
Organizations Affiliated to the Authors
Technical Centre for Agricultural and Rural Cooperation
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