MoreMilk Workshop Making the Most of Milk Presentation Book Copyright © 2019 Sonata Learning MoreMilk Workshop ‹#› © 2019 International Livestock Research Institute (ILRI) ILRI thanks all donors and organizations which globally support its work through their contributions to the CGIAR Trust Fund This publication is copyrighted by the International Livestock Research Institute (ILRI). It is licensed for use under the Creative Commons Attribution 4.0 International Licence. To view this licence, visit https://creativecommons.org/licenses/by/4.0. Unless otherwise noted, you are free to share (copy and redistribute the material in any medium or format), adapt (remix, transform, and build upon the material) for any purpose, even commercially, under the following condition: ATTRIBUTION. The work must be attributed, but not in any way that suggests endorsement by ILRI or the author(s). NOTICE: For any reuse or distribution, the licence terms of this work must be made clear to others. Any of the above conditions can be waived if permission is obtained from the copyright holder. Nothing in this licence impairs or restricts the author’s moral rights. Fair dealing and other rights are in no way affected by the above. The parts used must not misrepresent the meaning of the publication. ILRI would appreciate being sent a copy of any materials in which text, photos etc. have been used. Citation ILRI (International Livestock Research Institute). 2019. MoreMilk workshop: Presentation book. Nairobi, Kenya: ILRI. Production of this material has been funded by the Bill & Melinda Gates foundation, the CGIAR Research Program on Agriculture for Nutrition and Health, and UK aid from the UK government. However, the views expressed do not necessarily reflect the official policies of these institutions. Copyright © 2019 Sonata Learning MoreMilk Workshop ‹#› Milk Hygiene a 1 Copyright © 2019 Sonata Learning MoreMilk Workshop ‹#› 3 At the end of this series, you should be able to: Buy clean and good quality milk Conduct milk tests to determine quality Handle milk hygienically so it does not get contaminated Identify and use food grade milk handling containers Make sure your customers handle milk safely, so it doesn’t get contaminated after they buy it Educate your customers about the health benefits of milk so they’ll want to buy more of it for their families Run a more profitable business so that you make more money Promote your business within your community Series Series Objectives Copyright © 2019 Sonata Learning MoreMilk Workshop ‹#› 1.1 Disinfecting with Bleach Solution Soap Rinse 10 min Surface Contact 1 Part Bleach 9 Parts Water Sun-Dry 1 2 3 4 5 Rinse Again 6 Dry Upside Down 7 Copyright © 2019 Sonata Learning MoreMilk Workshop ‹#› 1.2 Disinfecting with Boiling Water (No Bleach) Soap Rinse Sun-Dry Boiling Water Dry Upside Down 1 2 3 4 5 Copyright © 2019 Sonata Learning MoreMilk Workshop ‹#› Milk Hygiene in the Supply Chain 7 a 2 Copyright © 2019 Sonata Learning MoreMilk Workshop ‹#› Session Objectives How to prevent contamination along the supply chain The Farm The Distributor In Transit In Storage During Handling Copyright © 2019 Sonata Learning MoreMilk Workshop ‹#› 8 Lactometer measures milk density Drop lactometer instrument in container of milk and read numbers on side Depending on how high / low number is, lactometer can tell if there is adulteration Good milk between lactometer reading of 26 and 32 2.1 Lactometer Test Copyright © 2019 Sonata Learning MoreMilk Workshop ‹#› 9 2.4 Checklist for Farmers Clean hands before milking Clean, dry shelter for animals Keep milk cool and covered Milk healthy cows Do not milk if sick Use appropriate / clean containers Copyright © 2019 Sonata Learning MoreMilk Workshop ‹#› 2.5 Checklist for Distributors Clean hands before handling Clean facilities Buy from trusted farmers Do not handle milk if sick Use clean / appropriate containers Keep milk cool and covered Copyright © 2019 Sonata Learning MoreMilk Workshop ‹#› 2.6 Purchase Record NAME VOLUME DATE TIME BOUGHT PRICE PER LITRE PASTEURISED TEST RESULT Aasir's Farm 5 litres 20/6/19 9:30am XX.XX Yes No clotting Copyright © 2019 Sonata Learning MoreMilk Workshop ‹#› 2.7 Maintaining Milk Quality During Transport Short Distance Low Temperature Sealed Containers Copyright © 2019 Sonata Learning MoreMilk Workshop ‹#› 10 litres Made of food grade plastic Comes with milking funnel 2.8 Mazzican Copyright © 2019 Sonata Learning MoreMilk Workshop ‹#› Smooth sides Aluminum or stainless steel Must have lid that closes all the way 2.9 Other Acceptable Containers (Milk Cans) Copyright © 2019 Sonata Learning MoreMilk Workshop ‹#› Non food grade plastic Container that previous stored something else, possibly chemicals 2.10 Unacceptable Container Copyright © 2019 Sonata Learning MoreMilk Workshop ‹#› 2.11 Safe Milk Handling Personal Hygiene and Health Don’t Smoke Head Covered Hands Washed Trimmed Nails Copyright © 2019 Sonata Learning MoreMilk Workshop ‹#› 2.12 Correct Way to Wash Hands 1 2 3 4 5 6 7 8 Pull sleeves up Rinse Wash hands with soap Wash forearms with soap Brush hands and nails Rinse to remove soap Dry with paper towel Use a paper towel to turn of tap Copyright © 2019 Sonata Learning MoreMilk Workshop ‹#› Customers and Milk Hygiene 19 a 3 Copyright © 2019 Sonata Learning MoreMilk Workshop ‹#› Session Objectives How to ensure your customers are handling your milk hygienically once they leave your shop Educate Your Customers Handle Complaints Hygiene Action Plan Copyright © 2019 Sonata Learning MoreMilk Workshop ‹#› 20 3.1 Five Keys to Safer Milk 1 2 3 Sell unadulterated milk Separate raw and pasteurised Maintain cool temperature Track purchase dates Practice personal hygiene 4 5 Copyright © 2019 Sonata Learning MoreMilk Workshop ‹#› Planning a Business a 4 Copyright © 2019 Sonata Learning MoreMilk Workshop ‹#› 4.1 Business Basics Manage Money Keep Records Have Strategy Improve Products Promote Business Comply Regulations Aim for Customer Satisfaction Copyright © 2019 Sonata Learning MoreMilk Workshop ‹#› 4.2 Cash In (Sales Record) DATE TOTAL SALES 20/6/19 Sh.XX.XX TOTAL MONTH: Copyright © 2019 Sonata Learning MoreMilk Workshop ‹#› 4.3 Cash In (Customer Credit) NAME CONTACT INFO DATE PURCHASED PAYMENT DUE DATE DATE PAID AMOUNT OWED Ashura +254 701 123456 20/6/19 27/6/19 27/6/19 Sh.XX.XX TOTAL MONTH: Copyright © 2019 Sonata Learning MoreMilk Workshop ‹#› 4.4 Cash Out EXPENSE DATE AMOUNT Milk, other products, supplies 27/6/19 Sh.XX.XX TOTAL MONTH: Copyright © 2019 Sonata Learning MoreMilk Workshop ‹#› 4.5 The Five Forces that Impact a Business 1 2 3 4 5 Customers’ Power Suppliers’ Power Competitors New Entrants into the Market Alternative Products Copyright © 2019 Sonata Learning MoreMilk Workshop ‹#› 27 Selling More Milk to Your Customers 28 a 5 Copyright © 2019 Sonata Learning MoreMilk Workshop ‹#› Session Objectives How to Sell More Milk Product and Price Where to Sell Promotion Copyright © 2019 Sonata Learning MoreMilk Workshop ‹#› 29 5.2 Customer Desires Quality Value Cleanliness Milk Safety Trust Copyright © 2019 Sonata Learning MoreMilk Workshop ‹#› 30 Cover: ILRI/Jules Mateo Slide 3: ILRI/Jules Mateo Slide 7: ILRI/Susan MacMillan Slide 9: ILRI/Dave Elsworth Slide 14: ILRI/Mohamed Ibrahim Slide 15: ILRI/Susan MacMillan Slide 16: ILRI/Ranjitha Puskur Slide 19: ILRI/Brad Collis Slide 22: ILRI/Dave Elsworth Slide 28: ILRI/Dave Elsworth Photo credits Copyright © 2019 Sonata Learning MoreMilk Workshop ‹#› 31 image18.jpeg image24.jpg image19.jpg image20.png image21.png image22.jpg image23.jpg image25.jpeg image26.png image27.png image28.png image29.png image30.png image31.png image32.jpeg image33.png image34.png image35.png image36.png image37.png image38.jpeg image39.png image40.png image41.png 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