HCI-Evaluation of the GeoCitizen-reporting App for citizen participation in spatial planning and community management among members of marginalized communities in Cali, Colombia

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cg.coverage.countryColombia
cg.coverage.iso3166-alpha2CO
cg.coverage.regionLatin America
cg.coverage.regionSouth America
cg.creator.identifierAnton Eitzinger: 0000-0001-7317-3381
cg.identifier.doihttps://doi.org/10.1553/giscience2016_01_s117
cg.issn2308-1708
cg.issue1
cg.journalGI_FORUM - Journal for Geographic Information Science
cg.reviewStatusPeer Review
cg.river.basinINDUS
cg.subject.ciatCLIMATE CHANGE MITIGATION
cg.subject.ciatMODELING
cg.subject.ciatPARTICIPATORY RESEARCH
cg.volume4
dc.contributor.authorAtzmanstorfer, Karl
dc.contributor.authorEitzinger, Anton
dc.contributor.authorMarin, Beatriz Eugenia
dc.contributor.authorParra Arteaga, Andres
dc.contributor.authorGonzález Quintero, Bryan
dc.contributor.authorResl, Richard
dc.date.accessioned2016-07-26T22:10:34Zen
dc.date.available2016-07-26T22:10:34Zen
dc.identifier.urihttps://hdl.handle.net/10568/76281
dc.titleHCI-Evaluation of the GeoCitizen-reporting App for citizen participation in spatial planning and community management among members of marginalized communities in Cali, Colombiaen
dcterms.abstractIncreasingly, geospatial web applications such as www.fixmystreet.com or www.seeclickfix.com are being integrated within citizen participation processes in spatial planning and the provision of communal services. Recently, several of these platforms have been launched in Latin America and other countries of the Global South. This development raises the questions of whether citizens with low ICT-skills can fully access and use these tools, and hence whether they are empowered to participate in related community management processes. The GeoCitizen framework (www.geocitizen.org) has been designed specifically to address citizens who tend to be excluded from established planning processes, providing them with accessible and easy-to-use online tools to make their voice heard through the public space of the internet. This paper describes the set-up and results of a Human Computer Interaction (HCI) Evaluation carried out for the GeoCitizen-reporting application amongst members of marginalized communities in Cali, Colombia. It investigates whether spatially illiterate users with low ICT-skills can access and use this application to its full extent. It analyses the most common usability issues that were identified by the test user group and gives indications as to how geospatial web applications should be designed in order to meet the challenges that come along with its use.en
dcterms.accessRightsOpen Access
dcterms.available2016
dcterms.bibliographicCitationAtzmanstorfer, Karl; Eitzinger, Anton; Marin, Beatriz Eugenia; Parra Arteaga, Andres; Gonzalez Quintero, Bryan; Resl, Richard. 2016. HCI-Evaluation of the GeoCitizen-reporting App for citizen participation in spatial planning and community management among members of marginalized communities in Cali, Colombia . GI_FORUM - Journal for Geographic Information Science 1: 117-132.en
dcterms.extentp. 117-132
dcterms.issued2016
dcterms.languageen
dcterms.publisherOsterreichische Akademie der Wissenschaften, Verlag
dcterms.subjectresearchen
dcterms.subjectgeographical information systemsen
dcterms.subjectinformation systemsen
dcterms.subjectcommunity involvementen
dcterms.subjectcomputer applicationsen
dcterms.subjectinvestigaciónen
dcterms.subjectsistemas de información geográficaen
dcterms.subjectsistemas de informaciónen
dcterms.subjectparticipación comunitariaen
dcterms.subjectaplicaciones del ordenadoren
dcterms.subjecteducationen
dcterms.typeJournal Article

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